We at Kala Wines, respect your privacy. Your name and any information you provide to us will not be sold or shared with other companies. This policy describes the ways we collect, store, use and protect your personal information.
You accept this policy when you browse our website, become our customer, and use our services. We may amend this policy by posting a revised version on our website, effective at the time posted.
We collect only sufficient personal data to send you your shipments of wine and to communicate with you about those shipments. The personal data we collect is as follows:
- date of birth
- phone number(s)
- email address(es)
- partial credit card information
We do not require personal details such as Social Security Number, credit application, credit score, employment or any banking information. If anyone represents they are connected with us and requests any such information, please report it to us immediately.
Credit Card Privacy
We do not keep written or printed records of your credit card data. When you pay us via credit card in the shopping cart of this site we record only the following information:
- credit card holder name
- credit card number
- credit card expiration date
- credit card billing zip code
When you pay us via credit card in person we "swipe" your card electronically recording the above information directly from your card. To safeguard your identity we also check the security code of your card.
Storage & Maintenance of Personal Data
We store and process your personal information on our computers and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls, data encryption and token passing. We enforce electronic and physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
Our primary server farm is located in a secure data center and our mirrored (redundant) server farm is located in a similar secure data center thousands of miles apart. The servers are secure and all transmissions, both primary and backup are encrypted.
When you agree to purchase our wines we go through the shipping process, and we ship you the wines you purchased. There is a No Return policy once we have shipped you your wines.
We ship through reputable vendors such as UPS and FedEx. The shipment will require an Adult Signature when it gets to the shipping address you have provided. We will NOT ship to Alabama, Arkansas, Delaware, Kentucky, Mississippi, New Jersey, Ohio, Oklahoma, Rhode Island and Utah.
Secure Browser, Web Server and Web Site Protocols
Our computer systems that store and manage your data use Hypertext Transfer Protocol (HTTP) within a connection encrypted by Transport Layer Security protocol for secure communication over our computer networks and the Internet.
This HTTPS provides authentication of our website and its web servers to authorized browser users. Additionally, it provides bidirectional encryption of our communications, protecting against eavesdropping and tampering with the contents of our communications.
This provides you a reasonable guarantee that you are communicating with our website as intended as well as ensuring that the contents of any communications between your PC and our web site site cannot be read or forged by any third party.
You must be 21 years of age or older to purchase our wines and be on our site. By signing up and creating an account, you affirm and agree that you are over 21 years of age and accept our Terms of Service.